Cub Valley Counseling

Practice information

Fees

Stated plainly, so nobody has to call to find out what something costs.

Fees

Individual session, 60 minutes
$200
Parents seen together, 60 minutes
$225
Sliding scale
Can be arranged on a case-by-case basis

Payment is due after each session, by Zelle. If a card suits you better, including an HSA or FSA card, you can pay by card here.

A brief call to see whether we are a fit costs nothing, and it is worth having before you commit to anything. What that call is not is a session. The first session is a full session, billed at the usual rate, and we spend it establishing what you want to change and how we will know when we are done.

In our first session, we will discuss your treatment goals and the likely cost of your care. Therapy is a commitment of time and resources; we will work together to establish the right care plan for you.

This is a cash practice

I am not enrolled with any insurance plans in my private practice, and I do not bill insurance. You pay for every session directly.

That is a real cost, and it is worth being clear about what it buys. Nothing about your care is submitted to a health plan: no claim, no diagnosis code, no treatment record, no utilization review deciding how many sessions you are allowed. What we work on, and for how long, is decided between us.

Using your out-of-network benefits

If your plan has out-of-network benefits, most of the work of using them is handled for you. I provide superbills through Mentaya, which checks what your plan covers, files the claim with your insurer, and follows it up. You do not have to phone your plan, decode the answer, or post anything yourself.

Cub Valley Counseling partners with Mentaya

You can run that check here. It is Mentaya's, not mine, so it stays closed until you open it: nothing of theirs loads on this page, and they are told nothing about you, until you press the button. What you then enter goes to Mentaya rather than to me, and none of it is stored on this website.

That is Mentaya's, not mine. What you enter in it goes to them, and none of it is stored on this website.

Check what your plan covers

It takes a couple of minutes and tells you what you are actually working with. Some plans reimburse a good portion of outpatient mental health care and some reimburse none, so this is worth doing first rather than finding out later.

Mentaya charges you 5% of whatever your plan reimburses. If a claim recovers nothing, there is nothing to pay. That fee is theirs, not mine, and I receive no part of it.

The superbill itself carries the appropriate CPT code for the service and everything else your carrier needs.

One thing to decide deliberately

A superbill carries a diagnosis, because insurers require one, and filing a claim creates a record of that diagnosis with your insurer. Nothing reaches a health plan from me. A claim you file, through Mentaya or otherwise, does. For most people that is a fair trade for the reimbursement. For some, given their work, it is not. Make it a deliberate choice rather than the default.

Good Faith Estimate

Under the No Surprises Act, you have the right to a Good Faith Estimate of what your care will cost when you are not using insurance to pay. Since this is a cash practice, that applies to everyone I see. I will provide one in writing before we begin, and you can request one at any time. If a final bill is at least $400 more than your estimate, you have the right to dispute it.

Cancellation policy

Cancel at least 24 hours ahead and there is no charge, whatever the reason. Inside 24 hours, two flat fees apply.

Canceling with less than 24 hours notice
$50
Not attending, once 10 minutes have passed
$100

These are deliberately much less than the session fee. They exist to protect an hour that was held for you and cannot be given to anybody else at short notice, not to bill you for therapy you did not receive.

I can waive either one, and I do. If something happened, say so.

A text is a perfectly good way to cancel, and the confirmation email for every appointment has a cancel link in it. You do not need to call, and you do not need to explain.

How this works for telehealth

I wait in the session for ten minutes. If you have not joined by then, that is when the second fee applies.

Technology failing is not the same as not turning up. If your connection drops, or the link will not open, or your camera has picked today to stop working, text me and we will sort it out. That is generally waived. The same is obviously true if the problem is at my end.

Times are whatever your confirmation email says in your own time zone. If you are in California and I am in Colorado, your confirmation is right and the hour difference is mine to keep track of, not yours.

The free introductory call is free however it goes. Miss it, cancel it five minutes ahead, forget it entirely: there is no charge, and you are welcome to book another.

Get in touch How counseling works